All Systems Operational

About This Site

Welcome to Zip's home for real-time and historical data on system performance.

Checkout ? Operational
90 days ago
99.95 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal ? Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Gateway API ? Operational
90 days ago
100.0 % uptime
Today
Virtual Checkout API ? Operational
90 days ago
100.0 % uptime
Today
Legacy API ? Operational
90 days ago
100.0 % uptime
Today
Dependencies Operational
User Authentication ? Operational
Payment Gateway ? Operational
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Resolved - This incident has been resolved.
May 19, 00:57 EDT
Update - The fix has been applied and is working. We are continuing to monitor for any further issues.
May 18, 20:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 20:21 EDT
Update - We are continuing to work on a fix for this issue.
May 18, 20:16 EDT
Identified - Our merchant information is out of date which is preventing customers from being able to transact with affected merchants.
May 18, 19:18 EDT
May 18, 2022
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.