All Systems Operational

About This Site

Welcome to Zip's home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Checkout Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Gateway API Operational
90 days ago
100.0 % uptime
Today
Virtual Checkout API Operational
90 days ago
100.0 % uptime
Today
Legacy API Operational
90 days ago
100.0 % uptime
Today
Dependencies Operational
User Authentication Operational
Payment Gateway Operational
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 21, 2026

No incidents reported today.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026
Intermittent DNS Outage
Resolved - This incident has been resolved.
Apr 18, 10:09 EDT
Update - We are continuing to monitor for any further issues.
Apr 18, 10:07 EDT
Update - We are continuing to monitor for any further issues.
Apr 17, 18:34 EDT
Monitoring - We’re currently aware of an intermittent DNS issue affecting parts of the internet across the U.S., which is unrelated to Zip.

If you’re experiencing issues with our website or parts of the Zip Mobile App not loading or functioning properly, we recommend switching off WiFi and using your cellular network, as this may resolve the issue.

DNS-related issues can take several hours to fully resolve across networks, and in some cases may take up to 24 hours.
Apr 17, 18:04 EDT
Apr 17, 2026
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

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